Question 1

How do I become a Stallholder at the Markets?

Accepted Answer

All new Stallholders must first complete an online Application Form 
 
Applications are not taken over the phone. At certain times of the year, please allow up to 2 weeks for your Application to be reveiwed. Ensuring that all of your details are filled in correctly will assist us greatly and speed up your Application process. More information about trading at our Markets can be found in our FAQ's  &  Terms & Conditions

Question 2

How do you decide which Stalls are accepted?

Accepted Answer

We decide if a n applican is successful based on their product, if it is unique and if the product is not alreadyy represented at the market. Successful Applicants will be notified if their product suits the particular market they have applyed for. If the exact same product is already being sold at the market (or if we already have enough stalls selling a similar type of product), then we may advise that you have been unsuccessful on this occaion. 
We have permanent, casual, fortnightly, monthly and seasonal schedules.

Question 3

How much does it cost to trade at the Markets?

Accepted Answer

Stall costs depend upon which market you're applying for, size of your site and the type of product being sold. Pricing for all markets can be found 
here

Question 4

When will I be notified if my Application has been successful?

Accepted Answer

We always try to review all Applications as swiftly as possible. At certain times of the year however, you might need to allow up to 2 weeks (maximum) for a reply. Typically though, the reply is quicker. Reply will be provided via the email address on your application form, so please ensure that it is correct.

Question 5

Will the Markets be cancelled if bad weather is forecast?

Accepted Answer

Our Markets are all weather markets; rain, hail or shine! 
Therefore, it is important that you ensure you have the correct equipment to protect your stall and product. 
We cannot be held responsible for any damage to stock incurred as a result of adverse weather. In the event of an ‘extreme weather' warning being issued by the Bureau of Meteorology, it is possible that the market may be cancelled if it is deemed unsafe to trade or we dont have a minimum number of stall holders.
Weather differs greatly across Sydney and forecasts are often wrong in the days leading up to a market. 
Due to this we make decisions regarding weather and the market going ahead on the morning of the market. 
We suggest that you be at the market location at your allocated set-up time. 
If the market proceeds, any stall holders not present may lose their stall fee if they do not attend and decide to not trade. 
If the market is cancelled any stall holder who is present at the market will have their stall fees transferred to the next available and suitable market date.

Question 6

Can I bring my vehicle on site to unload?

Accepted Answer

Note: Lane Cove Makers Market & Dee Why Lighthouse Market does not allow vehicles in the market area. You are required to park vehicle & unload and transport all your equipment to your stall space.
At Palm Beach Market you are able to drive your vehicle to your designated stall space to unload all equipment.
 
Vehicles are given a short time to quickly unload then immediately remove vehicle and park in the designated stallholder parking areas. Once vehicle is removed you can begin setting up your stall. Setting up your stall with your vehicle still in the market area is not permitted.

Question 7

Do you provide parking for Stallholders?

Accepted Answer

At Palm Beach Market, we have a designated stallholder parking area. However, under no circumstances are Stallholders permitted to park their vehicles anywhere other than this designated areas. This is to ensure as many parking spaces as possible are kept available for customers attending the market. Note: a charge of $25.00 may be added to your stall fee if a stallholder vehicle is found to be parked in a customer parking area. We appreciate your co-operation in this regard.
 
RE: Lane Cove Makers Market . There is no designated Stallholder parking area. We are able to offer $10 all day parking in specific Parking Stations in the area. Rego details are required to be provided by Tuesday 9am before the market.
Further details on where to park, including a location map, will be issued with your acceptance email. 
We strongly advise that you familiarize yourself with all details fully before arriving at the market.

Question 8

Will I be allocated a stall position in advance?

Accepted Answer

We do not provide maps of stall locations or individual stall numbers to Stallholders prior to Market day. A Manager Manager will direct you to your stall site on arrival. Please ensure you provide the Stall Name you entered on the Application Form to the Market Manager when asked.
We have always found this to be the most efficient process. It also allows us to reallocate stallholders on arrival should other traders not turn up or cancel last minute. If you have a stall position request (like facing away from the sun) please let us know 48 hours prior to the start of the market.

Question 9

What is your Cancellation Policy?

Accepted Answer

We normally require 48 hours cancellation notice prior to the commencement of the market. This allows us to provide another stall holder on the Wait List with sufficient notice to attend.
If you provide us with sufficient notice, and we find a replacement, we are more likely to provide you with credit and to offer you an alternative date to attend. This is at our discretion.
No credit will be issued if you fail to attend or if you cancel on the day of the market. Reasons for cancelling are also taken into consideration when issuing credits.
 
please CALL 0452 446556 .
If you cancel on the morning of the market PLEASE CALL 0452 446556, it will still give us the opportunity to re-organize stalls to fill gaps on the day and/or contact a stall on the waitlist who can attend at last minute. In this event, it will be noted that you have notified us of your inability to attend. We always appreciate you keeping us informed.

Question 10

Can I hand out flyers at the Markets?

Accepted Answer

If you have a stall at the market you are able to have flyers/leaflets/phamphlets on display at your stall to be provided to interested customers.  Alternatively, suggest customers take a picture of your information or follow your social media.
 
We have placed Promotional Only stalls on hold until further notice. 
 
IMPORTANT: We do not NOT allow leaflets to be distributed outside the confines of your stall and NEVER place on parked cars. The Council deems this as littering (for which significant fines may be imposed). Most unwanted leaflets distributed in this way are typically dumped in bins or discarded on the ground.

Question 11

What time should I arrive to set up?

Accepted Answer

Bump-in times start from 7.00am . Once approved, you will receive an email with full details of arrival times and the bump-in procedure.
All vehicles must be out of the market area 30 minutes before Market opening time. Stallholders arriving late will need to walk in their equipment as vehicle access is not permitted after this cut-off time.

Question 12

When can I bring in my vehicle in to bump out?

Accepted Answer

Vehicle are not permitted to enter the market area until 10 minutes after official market closing time.
Do not pack everything down until the end of the market's trading hours.
 
Only at the end of official trading hours can vehicles be brought back into the market.
As a courtesy to other traders, and to help minimize vehicle congestion, you may only bring your vehicle back into the market after your stall has been fully packed down and ready to be loaded. 
 
If you sell out early? Congratulation! Use this as a chance to further promote your product for the next time you attend. Have information availabke about your product, social media links and alternative ways/places that customers can purchase your product.

Question 13

What size are the stall spaces?

Accepted Answer

The Beaches Market & Palm Beach Market:  Stalls sites are 3×3 metre spaces. Stalls requiring additional space will be charged an additional stall fee for each extra/part extra stall space they may require. Multiple stall spaces may not always be available. You may bring a smaller Gazebo/Umbrella but not larger unless authorisation has been given by Market Managers.
 
Lane Cove Makers Market: Stall spaces are 2.4mx2.4m.  Market Manager may authorise a 3mx3m space but this needs to be confirmed prior to attending.

Question 14

Do I need Insurance to trade at the Markets?

Accepted Answer

Yes. To trade at our Markets, all Stallholders are required to have a Public Liability Insurance Certificate ($10 Million AUD minimum). If you do not have Insurance, we can provide temporary cover (to a limited number of traders) at an additional cost of $20.00 per market. You cannot trade without Insurance. NB: Many companies offer Public Liability Insurance for Stallholders. Always select a policy which best suits your individual needs.
 
Although not compulsory to trade at the Markets, consideration should  also be given to having Product Liability Insurance. If, for example, you are selling products that could potentially cause damage to a person/person's property, i.e. food, drink, cosmetics, skincare, furniture, cleaning products etc, it might be advisable to think about having Product Liability Insurance.

Question 15

Can I hire tables or gazebos from you?

Accepted Answer

We prefer all Stallholders to have their own equipment. This MUST include weights/pegs for securing your gazebo at all times.
You should also ensure that your gazebo is adequately weather-proofed to protect your stock in the event of inclement weather conditions.
We do have a limited number of gazebos, weights, tables, and floor mats available for hire. Hire of any equipment needs to be confirmed and organised at least 3 days prior to market day to ensure it is available.

Question 16

Is electricity available at the Markets?

Accepted Answer

Currently we do not offer power at our markets.

All electrical equipment that will be used at the market is required to be TAGGED.

Question 17

Will the Markets be cancelled if bad weather is forecast?

Accepted Answer

The Markets are All Weather Markets. However, in the event of any ‘extreme weather' warnings being issued by the Bureau of Meteorology, it is possible that the market could be cancelled under conditions where it's deemed unsafe for the public to attend.
We will notify on Social Media if the markets have been cancelled.

Frequently Asked Questions

How do I become a Stallholder at the Markets?

How do you decide which Stalls are accepted?

How much does it cost to trade at the Markets?

When will I be notified if my Application has been successful?

Will the Markets be cancelled if bad weather is forecast?

Can I bring my vehicle on site to unload?

Do you provide parking for Stallholders?

Will I be allocated a stall position in advance?

What is your Cancellation Policy?

Can I hand out flyers at the Markets?

What time should I arrive to set up?

When can I bring in my vehicle in to bump out?

What size are the stall spaces?

Do I need Insurance to trade at the Markets?

Can I hire tables or gazebos from you?

Is electricity available at the Markets?

Will the Markets be cancelled if bad weather is forecast?